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Press Release
April 22nd, 2020
Takeda Expands Patient Assistance in the U.S. During COVID-19 Crisis

Takeda Expands Patient Assistance in the U.S. During COVID-19 Crisis

April 22, 2020
To our valued patients, customers and other stakeholders,

As the COVID-19 crisis continues to unfold, Takeda’s Patient Assistance Response team is working around the clock to help ensure that the people who need our medicines and treatments can continue to access them safely and without interruption.

Consistent with our commitment to prioritizing patients’ needs, Takeda has enhanced its existing patient assistance programs for U.S. patients who qualify and need extra help during this difficult time. Highlights include:

  • Implementing a new Job Loss Provision for Takeda’s Help at Hand program and Takeda’s Oncology Patient Support program to help eligible patients who have lost a job and are experiencing a financial hardship due to the COVID-19 pandemic. Click here for a listing of Takeda medicines available through the Takeda Help at Hand patient assistance and support program. Click here for Takeda’s Oncology Patient Support Program.

  • Enhancing free drug programs for eligible patients enrolled in Takeda’s OnePath, Entyvio Connect, Hematology Support Center, and Takeda’s Oncology Patient Support programs, who have experienced a loss or gap in insurance coverage due to COVID-19;

  • Extending the eligibility period for certain patients currently enrolled in Takeda’s patient assistance programs to help reduce the time patients spend on securing medication approvals so they can focus on their health and safety during the pandemic;

  • Implementing virtual training that pairs specially-trained nurses with patients to teach proper self- administration of certain Takeda medicines from the safety of patients’ own homes. For more information, see contact information for Takeda’s Patient Assistance Programs below.

    Takeda’s Patient Services Team is here to help you through this difficult time. For more information, as well as additional eligibility requirements, please refer to the following programs:

    For Takeda Help At Hand Patient Assistance Program (PAP), please call 1-800-830-9159, between 8:00am – 8:30pm ET, Monday through Friday

    For Entyvio Connect, please call 1-855-368-9846, between 8:00am –8:00pm ET, Monday through Friday For OnePath, please call 1-866-888-0660, between 8:30am – 8pm ET, Monday through Friday

    For Hematology Support Center, please call 1-888-229-8379, between 8:30am – 8pm ET, Monday through Friday

    For Takeda Oncology Patient Support, please call 1-844-817-6468, option 2, between 8:00am-8:00pm ET, Monday-Friday

    Sincerely,

    Daniel McNamara - Head of U.S. Patient Services

     

    Dion Warren - Head of U.S. Oncology Business Unit